Frequently Asked Questions

Frequently Asked Questions

General Section
  1. What does sysicons.com deals with?

    Sysicons.com is a website that sells high quality icons for various purposes like software development, website development and application development. The entire icons are designed and created by professionals and come at extremely affordable prices.


  2. What are the reasons for buying icons from sysicons.com?

    • Top quality icons
    • Cheap price
    • Prompt service

  3. Will sysicons.com provide free samples for icon testing?

    Yes, icons can be downloaded for the same from the following URL
    http://www.sysicons.com/free-download/download-for-free.htm


  4. Do you follow the Microsoft XP style guidelines for creating icons?

    Yes, all the icons at sysicons.com are created by following the Microsoft XP style guidelines.


  5. How icons are delivered at sysicons.com?

    Once the payment is over, a webpage having the download link to the requested icons will be available to you. From there you can download the icons and save it in your system.

    Icon- Sizes, Format, Colors


  6. In which all format you will provide the icons?

    • .gif format
    • .ico format
    • .png format

    On all purchase you will get icons in all the above formats, besides this we will provide icons in vector formats, but for vector format icons separate orders has to be places and the cost will be US$40/icon.


  7. What is the difference between the above mentioned formats and what purpose do they serve?

    For different purposes different icon formats can be used. For example, if you are developing a software application or a GUI application for windows, you will need .ico icons whereas .gif icons can be used in web applications or any other application that can be accessed through a browser. A vector icon can be stretched to a huge extent and can be used to create high quality print outs for, use in offline advertisements, brochures etc. for more information on how and where you can use our icons, click here


  8. In what all sizes the icons of sysicons.com come?

    In every purchaser our icons come in four different sizes:

    • 16 x 16 pixels
    • 24 x 24 pixels
    • 32 x 32 pixels
    • 48 x 48 pixels

  9. What is the color depth of your icons?

    What is the color depth of your icons?


  10. Are the icons compatible with older versions of windows?

    Yes, the icons are compatible with older versions but will run at their best in windows xp


  11. How do I check if your icons are compatible with the operation system I am using? (For non-windows users)

    To check for matters related to compatibility and other related issues just download and use our free set of icons

    PRICING


  12. What is the price of icons at sysicons.com?

    To find out details in relation to price follow the link below

    For detailed pricing information click here

    Icon Collections


  13. Is it possible to purchase individual icons?

    Yes you can purchase individual icons. For purchasing visit the following link Individual Icons. In case of purchasing of individual icons the minimum buy is 10 icons. When purchased individually the cost is US$3/icon.


  14. How many icons will be there in an icon package?

    We have different icon packages and the number of icons in each package will also be different. Each icon in an icon-package comes in four sizes (16 x 16 pixels, 24 x 24 pixels, 32 x 32 pixels and 48 x 48 pixels) and each size comes in two colors (true color and 256 colors) all these icons are available in three formats (.ico, .png and .gif). Besides this we also offer icons in vector format in addition to .ico and .png if needed at an addition cost. For detailed information click here.

    Check out various icon packages


  15. Do you provide customized icons?

    Yes, we provide customized icons for you based on your specifications. The customized icons created by us will be royalty free but will come with the same licensing that is applicable for other icons. So that you cannot resell/redistribute/lease/license/sublicense our icons to a third party under any circumstances. For more details read our license agreement


  16. What is the price of customized icon service?

    Each customized icon will cost US $15, including service charge. Every custom made icon will be made available in four sizes (16x16, 24x24, 32x32 and 48x48), three formats (.ico, png and gif) and in two different color depths (true color and 256 colors). Besides this we also offer vector icons if requested by you and at an additional cost (please contact us for details). As these icons are made by us to suit your precise needs we charge US$15


  17. How is it possible for me to use the customized icon faciity?

    For making use of the customized service just fill the online icon customization form or mail us with the following details:

    • A list of the icons you want with full details
    • Formats and sizes in which you need the icons
    • A small explanation about the program/application in which you will be using the icons
    • Deadline's, if applicable

    You will get an email notification from us within 24 hours after placement of your order.


  18. Is there any advance that has to be paid for getting the customized icon service?

    Yes, you have to pay an advance that comes up to 30% of the total cost of the order. Such details will be informed you through the email notification send to you after the placement of the order.


  19. When will the icons be delivered?

    Depending on the work load the delivery of icons are delivered within 3 to 7 days from the date of placing the order. But we are flexible to meet the guidelines mentioned by you in the order.

    Payment Methods


  20. How do I pay?

    Basically we have two different payment methods; on our site which are PayPal and 2Checkout. Both the methods are secure and you can select the option best suited to you.


  21. Is it possible to pay in different currency?

    Yes, you can make the payment in the currency that is comfortable to you.

    Licensing


  22. What kind of rights do I get over the icons?

    You have the right for unlimited royalty free use of the icons in their present form or modified form in any or all of your commercial/personal/software, projects or applications. But you are not permitted to resell/ redistribute/lease/license/sublicense our icons to any third party. For more details refer our license agreement

    In case of any queries contact us through e-mail or fill up this online Support form